(b) The Director of Strategic Sourcing has the authority to resolve a protest following a review of the facts in regard to the solicitation and/or award (whichever is applicable, or both). The Director of Strategic Sourcing shall prepare a written response to the protest letter and forward the same to the Seller/offeror stating the official decision regarding the protest.
(c) If the protest is not resolved to the satisfaction of the Seller/offeror, and the Seller/offeror seeks further remedy, the Seller/offeror shall submit a request for administrative review of the protest to the Director of Strategic Sourcing within seven (7) days of receipt the Director of Strategic Sourcing will provide written response to the protest. The request for administrative review will be forwarded with comment from the Director of Strategic Sourcing to the Executive Director of Supply Chain for final review. The Executive Director of Supply Chain shall review the protest, the Director of Strategic Sourcing written response to the protest, the request for administrative review and any other documents deemed necessary to fully and fairly evaluate the protest. The Executive Director of Supply Chain shall prepare a written response to the request for administrative review and forward the same to the Seller/offeror, with a copy to the Director of Strategic Sourcing. This written response shall be the final determination of the protest.
(d) Any and all protests or requests for administrative review shall be mailed or hand carried directly to the Procurement Services Department and time
and date stamped upon arrival. No other format for submission will be accepted including fax, phone (verbal) or email.
INVOICES
For the Health System to pay invoices accurately and in a timely manner, we ask that you adhere to the following instructions:
(1) All invoices should be sent to: (a) First Preference: EDI (will allow for faster processing and acceptance of invoices)
(b) Second Preference: E-mail accounts.payable@ uhs-sa.com
(c) Third Preference: Mail Accounts Payable Department University Health System Business Center 355-2 Spencer Lane San Antonio, Texas 78201
(2) Each purchase order shipment should be separately invoiced. If shipment is a partial shipment it must be indicated on the invoice.
(3) All invoices must reflect the Health System’s purchase order number or contract number, the part number, catalog number, item number, unit of measure, quantity, unit price and any other applicable identifiable information. A mismatch between the invoice and purchase order will delay payment & the Health System will not be liable for late payment fees or missed discounts to due vendor billing errors