Quality of Care
Our mission is to provide quality health services to all of our patients. We treat all patients with respect and dignity and provide care that is both necessary and appropriate. We make no distinction in the admission, transfer or discharge, or in the care we provide our patients, based on race, color, religion, national origin, sexual preference or economic status.
Confidentiality
The Health System is committed to protecting the confidentiality of patient information. Such information is to be released only to persons authorized by law or by the patient’s written consent. Staff also has certain privacy interests in personal and work-related information which the Health System will protect in accordance with applicable law. Finally, there is certain confidential information about the Health System, its strategies and operations, which is a valuable asset. Staff may use such information to perform their jobs but must not share this information with outside sources, except as, and to the extent, required by law. Such confidential information may include trade secrets, personnel data, patient lists, medical information, pricing and cost data, financial data, strategic plans, and marketing strategies.
The Health System is committed to protecting the confidentiality of patient information.
Media/Public Relations
The Health System shall communicate to the media and general public with truth, accuracy, fairness, and responsibility to the public. The Health System shall not knowingly disseminate false or misleading information and shall act promptly to correct erroneous communications.
Antitrust
The Health System will compete aggressively, but fairly, in the marketplace. The Health System will not agree, or attempt to agree, with its competitors to fix prices, divide geographic or product markets or make any agreement with a competitor that artificially raises the price of its services or improperly reduces competition.
Responsible Use of Assets
All Health System staff are responsible for protecting Health System assets, and assets entrusted to them by others, against loss, misuse, theft and abuse. They must be equally diligent in protecting the assets of others, such as patients and co-workers.
Accurate Records and Retention
All Health System transactions must be properly authorized and accurately recorded.
Documents and records of both a medical and non-medical nature will be retained and disposed of in accordance with applicable laws and the internal policy of your department. Documents and records include paper documents, electronic information and any other storage medium that contains information.