7 Executive Director’s Greeting
8 Vendor Protocol
8 Your First Contact with University Health System
9 Purchase Orders, Contracts, Conditions
9 Terms & Conditions of Purchase for Supplies, Drugs, and Equipment
11 Information Requests
11 Vendor Concern Process
12 Mandatory Steps for Reconciliation of Grievances
12 Invoices
13 Deliveries
13 Parking
14 Pharmaceutical Representatives