scenario Herbal Treatment Sarah (a young mother) called the doctor to make an appointment for her four-month-old son. The child had cold symptoms and was congested. The LVN on duty answered the phone and told Sarah that nothing could be done for her son and to give the child manzanilla (chamomile herb). Sarah asked, “What is manzanilla?” and the LVN told her, “Ask your mother. She will know what that is.”
Scenarios for Success
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